Privacy Policy

Data privacy policy

A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address, or e-mail address).

We point out that for reasons of a simplified booking process and subsequent contract processing, the operator of this website will store the IP data of the subscriber via cookies.

Moreover, the following data will be stored, since they are necessary for the processing of the contract: first name, last name, email, phone, and year of birth (for retreats/short trips only). The data provided by the customer are essential for the performance of the contract as well as for the implementation of pre-contractual measures. Without these data, we are not able to conclude the contract with the customer. There will be no transmission of the customer’s data to third parties, except the transmission of name, email, phone to the booking software provider TicketingHub, as well as the transmission of bank details to the processing payment service providers / banking institutions (Stripe) in order to effect payment as well as to our tax consultant to meet our fiscal obligations.

After cancelling the booking process, all stored data will be deleted. In case of conclusion of contract, the data of the contractual relationship will be stored until the end of the fiscal retention period (7 years).

Data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as the Art 6 Abs 1 lit a (Einwilligung=consent) und/oder lit b (notwendig zur Vertragserfüllung=necessary for contractual performance) of the DSGVO.

We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.

The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.

Server Data

For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: – type and version of the browser you use – operating system – websites that linked you to our site (referrer URL) – websites that you visit – date and time of your visit – your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.

Use of Google Analytics with anonymisation

This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. In case of activated IP anonymisation on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf this website’s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website’s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout?hl=en

For more information regarding conditions of use and privacy: http://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/. We would like to point out that this website uses Google Analytics with the „gat._anonymizeIp();“ code extension in order to ensure anonymised IP addresses (known as IP masking). By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You have the possibility to disable google tracking on your browser here:

Information about cookies

(1) To optimize our web presence, we use cookies. These are small text files stored in your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site.

(2) You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Internet offers as a result. For details, see https://www.aboutcookies.org/.

Google Web Fonts

For the homogenous display of fonts, this website uses so-called web fonts that are provided by Google. On retrieving a website your browser downloads the necessary web fonts to your browser cache in order to correctly display texts and fonts. If your browser does not support web fonts, your computer uses a standard font. For further information, please see https://developers.google.com/fonts/faq as well as Google’s Privacy Policy: https://www.google.com/policies/privacy/

You can disable the use of google webfonts in your browser here:

Purpose of Registering

We offer you the opportunity to register online for a retreat or short trip on our website. The information entered when signing up, as shown in the registration form – name, year of birth, email, phone – is collected and stored solely for use by us. None of this information is transferred to third parties.

Newsletter

We use the newsletter to provide you with regular updates about our offers. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process: You can subscribe for the newsletter by entering your name and email address. We will then check the email address entered to ensure that you are actually its owner or if its owner has agreed to receive our newsletter. By registering for the newsletter, we will save your IP address and date and time of registration. This will be used in case a third party misuses your email address to subscribe to our newsletter without your knowledge.

We will not compare the data collected during newsletter registration with any other data that might be collected by other components of our site.

We use MailChimp to send our newsletter to our subscribers. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA.

The data stored when you registered for the newsletter (email address, name, IP address, and time and date of registration) will be sent to a server operated by The Rocket Science Group in the United States and stored there in accordance with the EU-US Privacy Shield.

Further information about the data protection offered by MailChimp can be found at:

http://mailchimp.com/legal/privacy/

Further information about the EU-US Privacy Shield can be found at:

https://www.privacyshield.gov/welcome

http://ec.europa.eu/justice/data-protection/international-transfers/eu-us-privacy-shield/index_en.htm

You may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe as follows: To unsubscribe from the newsletter, just click on the unsubscribe-link in the newsletter.

Using Stripe as a payment method

If, while booking a service online with us, you decide to use Stripe as an online payment service, your contact details will be sent to Stripe during the booking process. Stripe takes over the function of an online payment service provider, and allows you to make cashless payments for products and services over the Internet.

The personally identifiable information sent when you use Stripe usually comprises your first name, last name, IP address, e-mail address, or other data required for processing your order, including the number of articles ordered, the article number, the invoice amount, percentage taxes and invoice details etc.

This information needs to be transferred to process your order using your chosen payment method, mainly in order to confirm your identity and manage your payment and the customer relationship.

Please note the following however: Stripe may also pass on your personal data to subcontractors or other affiliates, to the extent necessary for fulfilling the contractual obligations arising from your order or for processing the personal data in your order.

Please refer to the Privacy Policy displayed during the payment process to find out which data protection principles Stripe applies when processing your data.

If you have any further questions regarding the use of your personal data, please contact Stripe.

Information/Cancellation/Deletion

On the basis of the Federal Data Protection Act, you may contact us at no cost if you have questions relating to the collection, processing or use of your personal information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. Please note that you have the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.

Legal validity of this disclaimer

This legal disclaimer is an integral element of our Internet offer from which reference has been made to this page. If clauses or individual phrases of the text of this legal disclaimer are not, no longer or not entirely in compliance with prevailing legal positions, this shall not affect the remaining clauses of this legal disclaimer in terms of contents or validity.

The data privacy policy has been compiled using the following sources:

English Disclaimer on Mustervorlage.netSample Data Privacy Policy Statement provided by the Law Offices of Weiß & Partner

The English version of the legal disclaimer is a service and for information only; solely the German original is of binding validity!

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