Privacy Policy

Data privacy policy

A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address, or e-mail address).

We point out that for reasons of a simplified booking process and subsequent contract processing, the operator of this website will store the IP data of the subscriber via cookies.

Moreover, the following data will be stored, since they are necessary for the processing of the contract: first name, last name, email, phone, and year of birth (for retreats/short trips only). The data provided by the customer are essential for the performance of the contract as well as for the implementation of pre-contractual measures. Without these data, we are not able to conclude the contract with the customer. There will be no transmission of the customer’s data to third parties, except the transmission of name, email, phone to the booking software provider TicketingHub, as well as the transmission of bank details to the processing payment service providers / banking institutions (Stripe) in order to effect payment as well as to our tax consultant to meet our fiscal obligations.

After cancelling the booking process, all stored data will be deleted. In case of conclusion of contract, the data of the contractual relationship will be stored until the end of the fiscal retention period (7 years).

Data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as the Art 6 Abs 1 lit a (Einwilligung=consent) und/oder lit b (notwendig zur Vertragserfüllung=necessary for contractual performance) of the DSGVO.

We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.

The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.

Server Data

For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: – type and version of the browser you use – operating system – websites that linked you to our site (referrer URL) – websites that you visit – date and time of your visit – your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.